Shipping and Return Policy

To reach out to Jotanica about Returns, please email: for all returns. Also, see our contact us page for more details. 


Please be advised that oils and custom candles (manifestation and zodiac candles), are non-refundable unless your items arrive damaged. In the case of damaged merchandise please take a picture and add a time stamp in your email to:  

All vitamin supplements are 100% refundable up to 15 days after purchase as long as your items are unopened. All opened supplements are non-refundable. 


Please email: for a return slip. 


shipping expectations:

Processing time is 3-5 business day

Shipping time is upto 10 days (non business days included)