Shipping and Return Policy
To reach out to Jotanica about Returns, please email: email@example.com for all returns. Also, see our contact us page for more details.
Please be advised that oils and custom candles (manifestation and zodiac candles), are non-refundable unless your items arrive damaged. In the case of damaged merchandise please take a picture and add a time stamp in your email to: firstname.lastname@example.org.
All vitamin supplements are 100% refundable up to 15 days after purchase as long as your items are unopened. All opened supplements are non-refundable.
Please email: email@example.com for a return slip.
Processing time is 3-5 business day
Shipping time is upto 10 days (non business days included)